Privacy Policy

Last updated: 7 October 2026 · Applies to www.fantasystudio.in and the Fantasy Studio mobile apps.

Fantasy Studio is a wedding photography and cinematography studio in Malakpet, Hyderabad, India. This page explains what information we collect when you use our website or our mobile apps, and what we do with it.

What we collect

• Enquiry details — when you send us an enquiry or build a package: your name, phone number, event type, event dates and any message you write.
• Booking records — if you book us: your package details, event schedule, payments you have made to us (recorded by our team), and delivery progress.
• Sign-in — our app and the client, crew and partner areas of our website share one sign-in, with a one-time password (OTP) sent to your mobile number. We use your verified number to find what the studio has set it up for (your booking, your crew work or your studio's jobs) and show you that and nothing else. On the website, and in older versions of the app, Google reCAPTCHA checks at sign-in that the request comes from a person and not a program.
• Your profile (optional) — a photo, your name and a few details for your role, if you choose to add them in our app. See Your profile below.
• Push notifications — if you install our app and allow notifications, we store a device token so we can tell you about your own booking, shoots or studio jobs (for example a confirmation, a payment received or a new shoot). The token also carries the date it was last refreshed. From it, and from your sign-in record, the studio can see whether each crew member and partner studio has the app, whether they have ever signed in and when they last did, and roughly how many phones are in use overall. Declining notifications changes nothing else about the app.
• Daily counts — each day you open our website or app while signed in, a counter for that day goes up by one: by device type (iPhone app, Android app or website), by the area you opened (client, crew, partner, or signed in but not yet set up with us) and by app version. A counter is a plain total and holds no name, phone number or device identifier. Your phone keeps a small note of which counts it has already added today, so that each is added only once.
• Requests and sign-in notes — if you sign in with a number we have not set up, we keep a note of that number, when you signed in and what you asked for (for example “Have us call you”), so the studio can contact you — for example to say hello and ask how we can help — and answer anything you asked for. Requests you choose to send — to join our crew, to add your studio, for a studio booking, or to see our portfolio — are kept with the details you type into them.
• Saved package — the package you build on our website is kept on your own device (local storage) so it is still there when you come back. It reaches us only if you send it.
• Usage statistics — our home page and package builder use Google Analytics to count visits and see which pages and buttons get used. It records the pages you open, your device and browser type, and a rough area (such as your city) worked out from your internet address, along with a random visitor ID kept on your device. It never receives your name or phone number, and the sign-in areas (client, crew and partner) do not use it.

Your profile

The first time you sign in to our app, we ask for a few details about you. All of it is optional: tap Later and nothing else changes. Any time after that, Me → Edit profile in the app lets you change your name, and add, change or remove your photo and the other details. Our website does not ask for a profile or offer Edit profile; to change or delete your profile without the app, message or email us (see below) and we will do it for you.

• Everyone: a photo and your name — so our team recognises you on your booking, the crew list or your studio's jobs. Partner studios can use their logo as the photo. The photo is made small on your phone (at most 256 pixels across) before it is sent, and the app receives only the one picture you choose or take, never the rest of your photo library. The camera is used only when you choose to take a new photo.
• Crew: an emergency contact (a name and a phone number) — so we know whom to call if something happens to you during a shoot. Please add only someone who is happy for us to have their number.
• Clients: an email address — a second way to reach you about your booking, used for nothing else.
• Partner studios: your studio name, owner name and city — so our records and job sheets for your studio carry the right details.

That is all the profile asks for: no date of birth, no address. Your profile is stored with your sign-in (see Where it is stored) and only you and the studio team can see it.

What we never collect

• No card or bank details — the app and website never process payments.
• No GPS or precise location, no contact-list access, no advertising identifiers.
• We do not sell or rent your information to anyone, ever.

Where it is stored

Our website and apps run on Google Firebase (Google Cloud). Your information is stored in Google's data centres, protected by security rules that let you see only your own records, and our small team see the studio's. Google may store data on servers outside India; Google's own commitments are described in the Firebase privacy documentation.

Who can see it

Only the studio team, for running your booking. Notifications are delivered through Google's messaging service and, on iPhone, Apple's push service, and usage statistics are processed for us by Google Analytics. We share information with no one else unless the law requires it.

How long we keep it

Booking records are kept as long as we operate, because clients return to us for copies of their memories years later — unless you ask us to delete them (see below). Your profile is kept until you delete your account or ask us to delete it. Enquiries that never become bookings are cleaned out periodically. Push tokens are removed when you log out (straight away when your phone is online) or delete your account, and the studio's system clears a token once an alert to a phone that no longer has the app fails. Daily counts are kept as plain totals. Your sign-in note and any crew, partner or portfolio request go when you delete your account; booking requests from partner studios and enquiries stay with the studio as business records until you ask us to delete them (see below). Google Analytics deletes its statistics automatically after its retention period (at most 14 months).

Your choices

• Change your profile in the app from Me → Edit profile.
• Ask us any time what we hold about you, or ask us to correct or delete it — see Delete your account and data below.
• Turn notifications off in your phone's settings, or just log out of the app.
• Our services are for people planning weddings and events; they are not directed at children.

Delete your account and data

You can ask us to delete your Fantasy Studio sign-in and the information we hold about you at any time, whether you use our website or our app.

In the app: tap Delete my account — on the Me tab, or on the screen you see if your number is not set up with us — and confirm. This straight away deletes your profile (photo, name and the details above), any request you sent to join our crew, to add your studio or to see our portfolio, the note that you signed in, your sign-in and the notification tokens for your number, and leaves the studio a note that you asked. The studio's own records of work done with you — your bookings and payments, crew work and pay history, or your studio's jobs — are business records and stay with the studio. If the studio still has your number on its records, signing in again later shows you those records once more.

To have everything deleted, including those records, or if you use only our website:

1. Send us a WhatsApp message on +91 86868 68803, or email fantasystudio4@gmail.com, saying “Delete my data” and giving the mobile number you sign in with.
2. We check that the request really comes from you, usually by replying to that number.
3. We delete your data within 30 days and let you know when it is done.

What we delete: your sign-in record, your profile, the notification tokens for your devices, your enquiries and the packages you sent us, and your booking details.

What we may keep: records of a booking and its payments that tax and accounting law require us to keep, only for as long as the law requires.

You can also ask us the same way to change your profile, or to delete only part of your data (such as your profile photo or an old enquiry), without removing your sign-in. Logging out of the app removes that phone's notification token (straight away when the phone is online).